Another Connex disgrace
February 12, 2008
Now that’s customer service. This is from the pitch-black 10.30pm Connex ‘service’ to Broadmeadows on Saturday night as it heads through the city loop. Otherwise known as a crime scene waiting to happen.
Posted in General
content rss
February 25th, 2008 at 9:13 pm
[...] Even just with ideas such as these being thrown around, it shows that there are people willing to discuss the issues rationally, looking for mutually beneficial answers. All that I can see in Melbourne at the moment are the commuters losing patience and joining the ‘I hate Connex’ Facebook group or the 38,000 Google results for ‘I hate Connex‘ out of frustration from the poor service, and the service providers on the other hand trying to reduce fare evasion, cut timetables to save money and still try (and fail) to keep customers happy. I’m certainly not going to claim that I’m pleased with the service that is currently offered. [...]