I wanted to set up my credit card with a PIN so that I can use that instead of a signature, all part of the new ‘Pen or PIN‘ system. So I checked the Commonwealth Bank’s information site on the matter, which says to either visit a branch or call them to have one mailed [...]

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After seven years in the same sharehouse, I’m finally moving out with my partner. It’s been a long time and it’s amazing how much stuff I’ve been able to throw out – I’d estimate that the ratio of keep:toss would be about 1:3 as I’ve been pretty ruthless. We’re moving to a place in Essendon, [...]

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Now that’s customer service. This is from the pitch-black 10.30pm Connex ‘service’ to Broadmeadows on Saturday night as it heads through the city loop. Otherwise known as a crime scene waiting to happen.

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